Just Down the Hall

by Jennifer Minor, Editor/WriterHannah2

If you’ve visited our job registry lately, you know that Heartbeat International is looking for an Office Assistant right now. (By the way, please share this link with anyone who might be interested in serving the administrative needs of Heartbeat.)

We hope you’ve had the pleasure of speaking with our soon-to-be former office assistant, Hannah Sapp. While we’re sad to see Hannah move on, we are thrilled to tell you that Hannah’s move will be no further than down the hall—to our 24-7 contact center, Option Line.

“It’s all an adventure,” Hannah says. “While I’m leaving a team I love, I’m also joining a team I love.”

Hannah has been a light at Heartbeat Central. Coming with a heart for teen girls and sexual integrity, she was excited to learn more about what serving young women looks like from a nonprofit perspective when she first joined our team in early 2014.

With an eventual hope of starting a transitional housing project for vulnerable young women, Hannah has had a front-row seat to Heartbeat International’s burgeoning partnership with the National Maternity Housing Coalition, which started in April of 2013.

Hannah certainly has learned a lot on the Ministry Services team. Besides being one of the first to answer phone calls, she never misses a chance to ask a question and find out more about what our affiliates face, from client issues to legal issues, offering prayer and passing along prayer requests to the rest of our team.

From day one, Hannah has shown a learner’s mentality, gaining a grasp on a wide variety of issues our affiliates face every day.

But something was missing.

Hannah’s heart for teen girls inspired her to pick up a few hours a week at Option Line to serve that community with a message of hope, love, and compassion. Very quickly, it became clear that Option Line is where Hannah is being called full-time for the next season in her life.

The job of an Option Line consultant is unique and challenging. The 650 women (and sometimes men!) who reach out to Option Line every day via phone, email, text and live chat are in desperate need of another person. That’s why Hannah and her fellow consultants direct each caller to your pregnancy help organization, where they can get the in-person help they don’t always know they need.

It’s Hannah’s position at Heartbeat International—passing on encouragement and feedback, equipping pregnancy help leaders, and praying with staff and affiliates—that has brought her to a place where she can serve women at Option Line well.

“I can send callers to our affiliates because I have seen the value of their centers,” Hannah says. “I have confidence that when they go there, they will receive hope.”

So as Hannah moves down the hall, take the chance the next time you call in to say hi and thank her for all the work she's done—and will do—for you and for the women we’re serving together.